Privacy Policy

This Privacy Policy describes how Visahozz ("we," "us," or "our"), operating through the website visahozzmx.com, collects, uses, stores, and protects the personal data of users who interact with this site. This policy complies with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) of Mexico and its Regulations.

1. Identity and Contact of the Data Controller

• Name: Visahozz
• Address: Framboyanes 2, Xalapa, Veracruz, Mexico
• Email: info@visahozzmx.com
• Phone: +52 232 373 5306
• Website: visahozzmx.com

2. Personal Data We Collect

We collect only the personal data that users voluntarily provide through the contact form on this website. This includes:

• Full name
• Email address
• Phone number
• Subject of inquiry
• Message content

We do not collect sensitive personal data as defined under Article 3, Section VI of the LFPDPPP. We do not collect financial, health, biometric, or ideological data.

3. Purposes of Data Processing

Primary purposes (required for service):

• Responding to inquiries submitted through the contact form
• Communicating about the administrative consulting services described on this website
• Maintaining records of communications for service continuity

Secondary purposes (optional, may be declined):

• Sending informational communications about services relevant to civil society organizations
• Notifying about updates to services or administrative information relevant to OSC in Mexico

If you do not wish your data to be used for secondary purposes, you may indicate this by emailing info@visahozzmx.com with the subject line "Secondary Purpose Opt-Out."

4. Legal Basis for Processing

Personal data is processed based on the consent provided when submitting the contact form. By checking the privacy checkbox and submitting the form, the user consents to the processing of their data for the primary purposes stated above. This consent may be withdrawn at any time.

5. Data Transfers

Visahozz does not transfer personal data to third parties except where required by law or by order of a competent authority. We do not sell, rent, or share personal data with third parties for commercial purposes.

Technical service providers who support the operation of this website (such as hosting services) may have access to data solely for technical purposes and are bound by confidentiality obligations.

6. Data Retention

Personal data submitted through the contact form is retained for the period necessary to address the inquiry and for a reasonable period thereafter to maintain communication records. Data is deleted when it is no longer necessary for the stated purposes, unless a longer retention period is required by applicable law.

7. ARCO Rights

Under the LFPDPPP, you have the right to Access, Rectify, Cancel, and Object to the processing of your personal data (ARCO rights). To exercise these rights:

• Send a written request to info@visahozzmx.com
• Include your full name, contact information, and a clear description of the right you wish to exercise
• Attach a copy of an official identification document

We will respond within 20 business days of receiving your request, as required by the LFPDPPP.

8. Right to Withdraw Consent

You may withdraw consent for the processing of your personal data at any time by sending a request to info@visahozzmx.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

9. Cookies and Tracking Technologies

This website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Data Security

We implement administrative, technical, and physical security measures appropriate to the nature of the personal data processed and the risks involved, in accordance with Article 19 of the LFPDPPP. However, no transmission of data over the internet can be guaranteed to be completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Supervisory Authority

If you believe your data protection rights have not been adequately addressed, you have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) at www.inai.org.mx.

13. Contact

For any questions about this Privacy Policy or the processing of your personal data, contact us at info@visahozzmx.com or by phone at +52 232 373 5306.